Episode 015: Making a Better Client Experience (and more!) with Jamie Hyatt

What We Talked About:

  • Interviewing Jamie Hyatt, photographer & blogger extraordinaire
  • Why video can make a huge impression & relationship builder (aka it's how we met!)
  • The different paths you can take that all make sense in hindsight (a la Steve Jobs)
  • How to pick out what you love about different career paths (and what to do about it)
  • Quickest way to find what you love: do it all
  • Mentors need to be supportive. Fact.
  • What happens when you put aside your passion, and what it takes to get it back
  • Gaining confidence by playing with your art 
  • Doing NOT what you love is NOT sustainable 
  • "And with photography, there was no wall.. which was a huge inclination.. hello! This is what you're supposed to be doing."
  •  "I will give everything into something, because that's what people deserve, they dont deserve a portion of effort, they deserve all my effort"
  • "Having someone who will push you forward in life is soooo key."
  • The first few years in business = rough for everyone
  • What you're supposed to be doing needs to flow
  • "It hurts more to not do it than to do it"
  • Having a business is much more than the craft 
  • Just TRYING to do what you love, and seeing where it goes
  • The more you fail the better." 
  • "If you fail faster, you grow closer & you're growing quicker."
  • How to rise to the occasion of a new challenge (trust yourself!)
  • Reminding yourself that you're in charge
  • How to hype yourself up (tell yourself you're the best)
  • How to be self compassionate
  • "I want to make sure that everyone involved is having the best experience."
  • Setting expectations for everyone to be happy
  • Putting yourself in the shoes of your client, even when you have never been in their position (photographing brides if you've never been a bride, for example)
  • Everyone is going to be talking when you work with them, so make sure it's good
  • "If they're not talking, it's not good enough."
  • "Do not despise these small beginnings, for the LORD rejoices to see the work begin" Zechariah 4:10
  • "The smallest of actions can reap such great rewards."
  • "People can smell inauthenticity."
  • "You want clients to know who you are."
  • Your work is BETTER when you connect with clients
  • "The reason why social media works is because people are dying to know what it's like to be someone else"
  • Setting yourself up to be creative (schedule it in!)
  • Not having to share your blog posts (newsflash!)
  • Ebbing and flowing between facing and spacing
  • Jamie is now open to international clients!!!
  • Jamie.said.yes.
  • How to put yourself in the shoes of your clients (be the client)
  • Doing well in one field sets you up to be referred for all fields
  • Putting your money where your mouth is

Check Out Jamie Hyatt Here:

Instagram: _jamiehyatt
Snapchat: @jamhyatt
jamiehyatt.com


Mentionables:

http://www.cannibale.ca/
Alex Beadon
http://www.mckinleyburkart.com/

 

Check us out here!

www.paigepoppe.com // www.asiacroson.com

Periscopes: @paige_poppe // @asiacroson
Snapchat: @paigepoppe // @asiacroson

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